I've just heard that Alan's bike has arrived safely back in Braintree. It took a couple of weeks longer than he'd been promised,.. but at least he's riding again. He's ridden his Triumph Tiger around the world, 25,000 road miles without any serious mechanical problems. Alan's only concern was an oil leak from the top of the clutch mechanism, .... an oil seal costing 85p has failed. He's checked the bike into Essex's premier Triumph Dealership, Ongar Motorcycles, .... the same Dealership where he bought the bike brand new less than one year ago. The bike is still of course under manufacturers warranty, .. surely they'll fix this now famous Triumph and maintain the 100% reliability record?.... Surely they'll honour their own Triumph warranty? The answer is sadly NO. Because Alan didn't have his bike serviced at 'Accredited Triumph Dealerships', of which there are none in Turkey, Russia, South Korea etc., .... they're charging him for the work, .. full price, ... no discount, no apology, .. no discussion, ... the Triumph warranty is now 'Invalid'. It seems such a shame that Triumph and Ongar Motorcycles are taking this attitude, .. especially considering the support and help that's been given to us by total strangers along the way. To be honest, I'm not totally surprised at this outcome, .... I can't think of many positive experiences that I've ever had with Ongar Motorcycles. Here in America, where you can buy a new Triumph for less than half the retail price of the same bike at home in the UK, .. the dealers have been without exception, .... amazing. It will be a shame if the dealer who gladly accepted Alan's money for the bike in the first place, .. is the least willing to help, .... I'd actually be embarrassed to be riding a Tr***ph.
On a brighter note, I'm now in Pigeon Forge Tennessee, .. famous for being the home of Dollywood, ....which I wont visit, ..... and The Smokey Mountains, which I will. It's also the gateway to 'US 129', .. or 'Deal's Gap' or 'The Alcoa Highway', .... all names for a road that is perhaps better known to bikers and sports car enthusiasts as 'The Devils Tail'. It is without doubt the most famous biking road anywhere in the world. With 318 Turns along 11 Miles of tarmac, it's also one of the most dangerous, .. but I guess that all depends on how you approach it. Tomorrow when I ride it, my bike of choice would be a sports bike, but I don't have that choice, ... I'm on a 955i Tr***ph Tiger wearing canvas tyres and too many kilos of luggage, .... I'll grit my teeth and give it my best shot.
I'm heading towards the Wheels Through Time Transport Museum in Maggie Valley, .. I'd intended to arrive there today, Friday 17th October, ... but it's raining. It's not that I don't like riding in the rain, but the best way to approach Maggie Valley is on US129. I haven't come all of this way to ride the worlds best biking road in a monsoon. Tomorrow it will be dry,.. or perhaps the day after, .. I'll enjoy riding the road, ... I'll have fun but at safe speeds, ...... I don't intend to be contributing any Lucifer Orange Tiger parts to the 'Tree of Shame'...... it's already looks too well decorated.
Update: Several messages have been exchanged between supporters of Poor Circulation and Triumph, ..... Ongar Motorcycles are now going to 'Honour' Alan's warranty. Thanks to Mark and John and everybody else reading the Blog for your support and intervention with Triumph on Alan's behalf.